Data and Private Policy

Policy for personal data

One of the major goals of Phoenix Design Aid A/S (PDA) is to maintain the highest possible level of safety for our guests, customers and employees – and this includes the protection of personal data.

The following policy explains how PDA handles personal data as well as how we are allowed to register and use information about customers and business connections.


Data responsibility

We take the protection of personal data very seriously. We handle personal data, and we are data responsible. We ensure that your personal data is handled in accordance with legislation.

If you wish to see your stored data or would like to have your data deleted, please contact us:

Personal data

Personal data is any type of information that can be linked to you in any way. When you use our website, we gather and handle a range of such information. This happens, for example, when you access content, sign up for our newsletter, participate in competitions or questionnaires as well as when you use services or register via the website.

When we ask you to provide us with personal data, we will inform you about what data we will store and for what purpose. You will receive information about this when we ask for your personal data.


Registration of information

PDA registers the following types of information about you:

  • Traces that your computer leaves (cookies)
  • Data we receive when entering into a collaboration
  • Data you fill out in the contact form
  • Data you type in when you sign up for a newsletter

All the information that is given is legally considered to be confidential.
Only information concerning, for example religious, ethical or political information is sensitive information.


PDA handles the following categories of personal information about you

Normal personal information

Name, address, email address, phone number, IP address, information about your company and relevant contact people.


Use of this information

All information is used solely internally in PDA and by PDA partners and only to optimize the site, to protect rights, improve user service and ensure increased user friendliness.


PDA partners for the UN SDG web shop

The stated third party does not send information to others. PDA has data handling agreements with the aforementioned suppliers.

Only PDA employees, who need to use the information in connection with their work, have access to the information. Information is not passed or sold to others.


Storage period

Information is only kept for the period allowed according to legislation and authorities, and the information will be deleted when it is no longer required. The period depends on the character of the information and the reason for its storage. It is therefore not possible to provide a general timeframe for when the information is deleted.



PDA has a safety policy and detailed guidelines for personal data and has, in addition, undertaken technical precautionary measures to protect personal data against unauthorized access, changes, use or deletion.

PDA does not pass on personal data to the authorities unless it is required by law. PDA does not pass on information to other parties beyond what is described in the policy for personal data.

We have undertaken technical and organizational precautionary measures to ensure that your information accidentally or illegally is deleted, publicized, lost, changed, destroyed, impaired or can be accessed, known, misused or otherwise treated illegally by unauthorized parties.



PDA uses cookies, which are text files that are saved on your computer, mobile phone, etc., with the purpose of identifying users, remembering settings and gathering statistics.

Cookies cannot contain harmful coding, such as viruses.

We use cookies to improve your experience at our web shop. The cookies are sent to the users Web browser that stores the information for later use.

The SDG Action Shop uses both session and stored cookies. Session cookies are erased when the user closes the Web browser, while stored cookies are the ones that are stored on the user’s hard driver until they expire or get deleted by the user. A session cookie does not identify the user or collect information from the user’s computer. The stored cookies are the ones that are used to identify the user.

It is possible to delete or block cookies in your browser settings or in the settings of your phone or tablet.

Please note that when cookies are deleted or blocked, the website may not function optimally and there may be content that you cannot access.

As the web shop is constructed in Shopify, their p olicy of cookies is also applicable – read their cookie policy here.


Your rights

At any time, you have the right to access your personal data. You also have the right to be informed about the data we store about you, where the data comes from and what we use it for.

You can also be informed of how long we keep your data, who (if it is the case) receives data about you and where we pass this data on in Denmark and abroad.

Access may though be limited out of consideration to the protection of personal data of others, for reasons of business confidentiality or immaterial rights.

If you believe that the personal data we have about you is incorrect, you have the right to have this data corrected or deleted. You can do this by contacting us and informing us of what data is incorrect, what should be changed or deleted.

Our contact information is in the first section of the data policy – you can also find our contact information here.

If you no longer want us to store your information, please contact Jan Lajer, who is responsible for data at PDA.

Please note that there are some requirements for data retention which means that the information may not be permitted to be deleted. When you contact us about a request to correct or delete data, we will check whether these requirements are fulfilled – if so, we will make the changes as soon as possible.


Insight and objections

You have the right to object to our handling of your personal data. You can also withdraw your permission at any time by contacting us with your objection. If the objection is legitimate, we will ensure that we will stop using your personal data.

If you wish to complain about our treatment of your personal data, you can also contact the Danish Data Protection Agency, Datatilsynet.
PDA is compliant with the law for the handling of personal data (Persondataloven) which is the current applicable legislation.